|Most orders for in-stock items should ship within 3 business days after receipt. Special ordered items from Australia will ship from Australia within approximately 7 business days. Shipment lead-time for products that require distillation will vary; please request estimates for shipping times in these instances.
Orders that ship via UPS or FEDEX ground require your signature for delivery receipt. Orders weighing in excess of 50 kgs typically ship via common carrier. If you do not have a discount program with a specified carrier, we will use our regular carriers to provide you with discounted shipping rates.
If your order will be shipping via UPS, FEDEX or common carrier, we will e-mail you an automatic shipment notification alerting you that your order has shipped. The notification will include the carrier's tracking, airway bill or pro number allowing you to track your order. Please be sure we have your current e-mail address on file by including it on your order.