Minimum Order, Handling and Processing FeesDown Under Enterprises does not have an order ($) minimum however a $20 processing fee will apply to all orders for product totalling less than $300. This fee does not apply to incomplete shipments.
Back OrdersBack-ordered items will be shipped as soon as possible. Please contact customer service if you do not want us to ship any backordered item(s).
Add-OnsOrders for all in-stock items should ship within 3 business days. If you need to add to your original order, the additional item(s) will be treated as separate orders even if placed the same day as the original order.
ExportFor shipments outside North America (Canada, US, Mexico) we require a $500.00 minimum order. These requirements are necessary to cover the additional work incurred to complete customs documentation.
Quantity Price BreaksPurchases in quantities greater than those listed online may be negotiated and will be based upon current market conditions. Please contact us toll free at (866) 473-6560 or via email (click here).
Price ChangesDue to unforeseen market fluctuations, prices listed are subject to change without notification.
Orders may be placed online, via email, or fax.
Online/written orders ensure that the correct, requested products are the ones actually shipped to you. Verbal orders will be accepted, however any errors resulting from orders taken verbally will be at your expense (See Returns and Credits).
Orders received online will be confirmed automatically with an email response. To ensure you receive this communication, please input your correct email address into our system. Shipment tracking numbers will also be emailed to you once the items are shipped.